Shipping FAQ/Policy

SHIPPING POLICY Additions

 

Orders only fulfill to the continental US only, and in all states except: AK, HI, MS, UT.  Free Shipping is only available on orders over $125.

Please note we cannot ship to a PO Box.

Standard shipping is 5-7 business days. Your product will be delivered straight to your door and any order containing alcohol will require an adult signature and ID check upon delivery.

Who will ship my product?

Our product is being shipped by a 3rd party partner (AccelPay's retailer network) outside of Washington. 

Orders containing Cocktails/Bottles are fulfilled by licensed 3rd party retailers in the Accelpay network. Retailers use a variety of fulfillment carriers including GLS and UPS.

If your order contains both Cocktails/Bottles and  Dry Fly merch, it will be sent in separate shipments.

REFUND POLICY

 

Can I change my order?

Unfortunately, orders cannot be edited after they are placed. If you need to cancel your order, please email support@accelpay.io before the order ships.

Can I return my order?

Orders that contain alcohol cannot be returned or exchanged. If you received the wrong item in your order, please email support@accelpay.io and we will make it right. 

Can I cancel my order?

Orders may be requested to be canceled until they are shipped. A request to cancel does not guarantee cancellation. Please send requests to support@accelpay.io.  

Can I get a refund?

We can process refunds on a case by case basis. Please send us a photo of the damaged or incorrect shipment to support@accelpay.io

What happens if my order arrives

If your order arrives damaged, our team will work to make it right! Send us an email support@accelpay.io with a photo of the damaged order and we will coordinate a reshipment within 3 business days.